At Tandoori Takeover, your satisfaction is our top priority. We understand that sometimes a product may not meet your expectations, and we're committed to making the return process as smooth as possible. Please review our Return and Refund Policy below:
Return Policy
Eligibility: Products are eligible for return within 30 days of receipt, provided they are unopened, unused, and in their original packaging.
Condition: To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.
Exceptions: Certain items may not be eligible for return, including gift cards, downloadable software products, and some health and personal care items. These exceptions will be clearly marked on the product page.
Refund Process
Initiating a Return: To initiate a return, please contact our customer service team with your order number and details of the product you wish to return. We will provide you with instructions on how to proceed.
Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Inspection: Upon receipt of the returned item, our team will inspect it and notify you of the approval or rejection of your refund based on the condition of the product.
Refund Approval: If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact our customer service team.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately. We will arrange for a replacement to be sent to you at no additional cost.
Contact Us
For more information about our Return and Refund Policy or if you have any questions, please contact our customer service team. We're here to help ensure your Tandoori Takeover experience is nothing short of exceptional.